Stopper Brake Works, LLC ("we", "us", "Stopper Brake Works") operates the website stopper-brakes.com. This policy explains what information we collect, why we collect it, and what we do with it. If anything here is unclear, email clients@stopper-brakes.com and we will answer.
When you submit a contact or estimate form, we collect the name, phone number, email address, vehicle information, and message you provide. When you call or visit the shop, we collect the information required to complete a repair order (name, phone, vehicle VIN, license plate, mileage).
Our website uses log files and, with your consent, standard analytics tools to record aggregate information about visits — pages viewed, browser type, referring site, approximate geographic region, and time on site. This information is not used to identify you personally.
We use a small number of cookies. See our Cookie Policy for the specific cookies used and how to disable them.
We do not sell, rent, or trade your personal information. We share information only with:
You can ask us at any time to (a) show you the personal information we hold about you, (b) correct it, or (c) delete it — subject to legal record-keeping requirements. Email clients@stopper-brakes.com and we will respond within 30 days.
Repair records are retained for seven (7) years for tax and warranty purposes. Marketing contact information is retained until you unsubscribe.
Our website is served exclusively over HTTPS. Payment information is processed by PCI-DSS-compliant third parties and never stored on our servers.
Our services are directed to adult vehicle owners. We do not knowingly collect information from anyone under 13.
If we update this policy we will change the "last updated" date at the top and, for material changes, post a notice on the site for 30 days.
Stopper Brake Works, LLC
2064 Brannon Avenue, Jacksonville, FL 32256
Phone: (904) 815-6962
Email: clients@stopper-brakes.com